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Acacia Maze Newsletter January 2010

Newsletter

January 2010 Issue 1

In this issue:

Latest News
Feature Article
Contact & Support
Tip of the Month
Known Issues
Module of the Month
Upcoming Training Courses

LATEST NEWS

From everyone here at Acacia we welcome you back from the Christmas and New Year break and hope you had a fun and safe break with friends and family.  Everyone here at Acacia have returned from the holidays refreshed and energised for 2010.  Over the next twelve months this newsletter will continue to bring you important news and updates as well as the occasional special offer, so please keep on reading!

There are still a few spaces available if you would like a Consultant to come and assist with your end of year processing, just call 9836 6555 Option 0 if you would like to make a booking.

FEATURE ARTICLE

Take advantage of our SMS New Years Offer!

New SMS functionality is available in Maze Version 9.1 with a service provided by MessageMedia. Several schools have already signed up to this service and will soon be enjoying the benefits this technology brings.

Acacia has been working with MessageMedia and have a very special offer to anyone who signs up to MessageMedia's service in January:

  • Waived Account Activation Fee (normally $50 + GST)
  • Waived Minimum Monthly Access Fee (normally $25 + GST; you only pay for what you use)
  • Waived Contract Period of 12 months

With no setup fee, minimum spend or contract period, you have nothing to lose by signing up and trying this service! To sign up or to receive additional information, please contact Alison via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 9836 6555 Option 4.

This special offer is only available until 31 January 2010, so don't delay!

MODULE OF THE MONTH

The Module of the Month for January is the Purchase Requisitions Module. The system includes setting flags for creditors for approval by Business Managers, ability to add further comments to purchase orders, full integration with RM Communications Service and provides a full Purchase Requisition Solution.

This powerful package is tailored to meet the demands of medium to large schools, so if you want to make your purchasing process faster and more efficient,  please send Alison an This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call on 9836 6555 Option 4.

For smaller schools such as our Primary Schools, we are investigating the possibility of offering a simpler and streamlined version of this module that would be more appropriate in scale.  So we can determine if this development is feasible, please email or call Alison on 9836 6555 Option 4. If there is sufficient interest we will look at making this available later in 2010.


KNOWN ISSUES

Issue: As per the Special Notice emailed to all Maze Schools on 24 November 2009, a small anomaly has been found in Maze relating to VSN. It is important that schools do NOT run the Advance School Year task until you have installed the latest patch.

Workaround: The patch to solve this issue is now available. If you have not yet downloaded and installed this patch, please contact Maze Support via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 9836 6555 Option 2.


CONTACT & SUPPORT

For all Maze Support issues, please contact our helpdesk via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 03 9836 6555 Option 2.

For all account queries, please contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 03 9836 6555 Option 0.

To ensure that we are able to keep you up to date with important information from Acacia regarding Maze software can you please let us know of any staff changes at your organisation via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 03 9836 6555 Option 0. We will update our database so you don't miss out on anything you need to know!

Are you receiving your Invoices or Statements from us through the mail? These documents can be automatically emailed or faxed to you via Attaché Alex. If you would like to receive electronic documents, please contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 03 9836 6555 Option 0.

Acacia now have an exciting new way of communicating with you; via SMS! Thanks to our partners MessageMedia Acacia, can now send important updates direct to your mobile phone!

If you would like to receive important notifications via SMS from us, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it us with your name and mobile number or call Malcolm on 9836 6555 Option 0 and we will put you on the contact list.

TIP OF THE Month

Is your Maze Software Patched?

Any piece of complicated software will have certain issues that arise after the main software release.

Because many of these issues are minor, rather than a new release, a software patch is released to resolve the issue. There wouldn't be a PC user who wasn't familiar with their Windows software telling them there are important patches that need to be installed.

Maze software is no different, which is why we have a Known Issues section. This is to keep you informed and aware of issues while a solution is developed, which is often in the form of a software patch.

From time to time you may receive an email from Acacia telling you of an important software patch that needs to be installed, such as the case with the VSN issue described in the Known Issues section of this newsletter.

If you receive such an email, don't ignore it! Not installing these patches can impact on the stability, security and efficiency of your Maze software.

If you ever has any issues or questions regarding the installation of software packages, please contact our Maze Support Service via email or calling 9836 6555 Option 2.


UPCOMING TRAINING COURSES

Look out for our 2010 Training Schedule in the February Newsletter!

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