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Acacia Attache Newsletter August 2011

Newsletter

August 2011

In this issue:

Latest News
Feature Article
Module of the Month
Important Reminder
Release Update
Contact & Support

LATEST NEWS

 

Acacia’s Ticketing Support System – are you registered?

 

Check out below to see you how we can provide you with the highest possible level of service.

FEATURE ARTICLE

What is ClickSuper?

Processing employee superannuation contributions can be a time-consuming task. Now there’s an easy way to streamline the whole process, which also minimises errors and makes handling queries a breeze - that’s ClickSuper.

ClickSuper has been developed by Cuscal and Payment Adviser in consultation with leading superannuation funds.  ClickSuper replaces the manual process of paying employee superannuation contributions with a more streamlined, secure e-commerce system.

With one click in Attaché Payroll your super contribution details are sent, via Attaché Alex, to the ClickSuper website.   ClickSuper validates the data and transfers payment to each fund, according to your payment schedule.

Dianne Semmens (Managing Director at Acacia Consulting Services) uses this service for our payroll and super processing has been cut from 4 hours to just 10 minutes.

 

To get started or to find out more about this exciting new service

contact us on (03) 9836 6555.

Acacia’s Ticketing System

As advised in our previous newsletters, Acacia's online support Ticketing System is now fully operational.  This system allows us to respond more quickly and efficiently to your support issues.

While many of our Attaché users have signed up to our Ticketing System, we still have a number that need to register.

If you have not yet registered, please “click here " and supply a nominated email address for registration.

Once this is received you will be forwarded your Username and Password to access this exciting new service from our website.


MODULE OF THE MONTH

Attaché ClearView 2.02 is now available. 

Attaché ClearView version 2.02 includes:

  • Cash Flow Forecaster and Financial Controller
  • ClearView dashboards
  • Customer Relationship Management (CRM)
  • Reports Designer

Secure and customisable, with centralised tasks and reminders and instant on-screen searches, ClearView provides a "top down" view of your operations, helping you to reduce debtors, stock and expenses and increase sales.  Attaché ClearView 2.02 also addresses a number of previously known issues.


 RELEASE UPDATE

 

Attaché Accounts and Attaché Payroll version 1.05 is now available.

The key components of this new release are:

  • Terminations Pay Calculator in Payroll
  • The ability to drill down to GL from standard and custom financial reports
  • The addition of an ‘overdue’ ageing field on customer invoice and statement layouts
  • New HSBC batch file payments file format for New Zealand

The following issue reported in earlier releases have been addressed in Attaché version 1.05

  • Slow and inconsistent scrolling in reports when using Windows 7
    Whilst this is a Microsoft issue, reports have been optimised to improve scrolling as much as possible, however, users of Windows 7 may still experience some issues. Read more about this Microsoft issue.

To download either of these updates, visit the Attaché Members Website, log in with your VIP number and follow the links to the download page.  It is advisable to first read through the release notes plus full list of known issues. Then download and run the installation file.


CONTACT & SUPPORT

For all support issues, please contact our helpdesk via our Ticketing System or phone 03 9836 6555 Option 2.

For all account queries, please contact us via our Ticketing System, email or phone 03 9836 6555 Option 0.

IMPORTANT REMINDER

 

Are you Fair Work Compliant?

 

If the Fair work Ombudsman’s office called you today to perform an audit, would you pass?

 

Recent business reviews undertaken suggest a lot of businesses are missing the finer points to ensure they are Fair Work Compliant.

 

Typically, findings are:  Parental / Carer’s leave is incorrectly setup or their pay advices do not include all the required information.

 

If you think you maybe in this situation, contact us to organise a FREE Attaché Payroll Fair Work Review

 

Our experience with Fair Work requirements combined with our knowledge of your individual circumstances make us uniquely qualified to get your payroll back on track and help to avoid non-compliance fines.

 

Call us on (03) 9836 6555 to arrange a FREE Attaché Payroll Fair Work Review today!!! 

Copyright © Acacia Consulting Services Pty Ltd 2011

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